Bj app Privacy Policy — How We Keep Your Data Safe

1 Introduction and Scope of This Policy

Welcome to the platform operated by bjapp.win ("bj app", "we", "us"). This Privacy Policy describes how bj app collects, uses, stores, and protects the personal data of its users.

This policy applies to all bj app services — including the website, mobile app, Sports Betting, Live Casino, and all communication channels. By using our website or app, you are considered to have agreed to this Privacy Policy.

Bj app complies with international data protection standards and places the highest priority on user privacy. We believe transparency is the foundation of trust — which is why this policy is written in plain language so you can easily understand it.

2 What Data We Collect

Bj app only collects information that is necessary. No excessive or irrelevant data is requested. See the details below:

We never collect unnecessary sensitive information — such as religion, political views, or ethnic origin.

3 How We Use Your Data

Bj app uses collected data solely for legitimate purposes. The key use cases are outlined below:

• Account Management: Sending registration confirmations, verifying logins, and securing your account.
• Identity Verification (KYC): To verify age and identity, as required by law.
• Financial Transaction Processing: Processing deposits, handling withdrawals, and maintaining transaction history.
• Fraud & Anti-Cheat Prevention: To detect and prevent suspicious activity.
• Customer Support: For issue resolution and complaint handling.
• Service Improvement: To analyze user experience and improve the platform.
• Marketing Communications: To send you offers and promotional information based on your consent.
• Legal Compliance: To meet regulatory and compliance requirements.

4 Data Sharing Policy

Bj app never sells your personal data to third parties. However, limited information may be shared in specific circumstances:

• Payment Processors: Only the financial information necessary to process transactions is shared with bKash, Nagad, Rocket, or USDT providers.
• Identity Verification Services: With approved third-party verifiers as part of the KYC process.
• Legal Obligations: In accordance with a valid order from a court or regulatory authority.
• Anti-Money Laundering (AML): For reporting suspicious financial activity to the relevant authorities.
• Business Transfer: In the event of a company merger or acquisition, data may be transferred to the new owner, subject to the terms of this policy.

All third-party service providers are contractually prohibited from using your data for their own purposes or for marketing.

5 Cookies & Tracking Technologies

Bj app uses cookies and similar technologies to enhance the user experience across its website and app.

• Essential Cookies: Required to maintain login sessions, verify security, and deliver core services. These cannot be disabled.
• Functional Cookies: For your language preferences, theme settings, and personalized experience.
• Analytics Cookies: We analyze which pages get the most visits and where issues occur. This data does not reveal any personal identity.
• Local Storage: Browser local storage may be used to remember your game settings and preferences.

You can manage cookies through your browser settings. However, disabling essential cookies may cause some features to not function properly.

6 Data Retention & Security Measures

Bj app uses industry-standard technology and practices to keep your data secure.

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
• Data Encryption: Stored sensitive data is protected with AES-256 encryption.
• Access Controls: Only authorized personnel may access data on a need-to-know basis.
• Regular Security Audits: Regular security reviews are conducted by external experts.
• Firewall & DDoS Protection: Multiple layers of protection at the server level.

Retention Period: Data is retained while an account is active. After an account is closed, data may be retained for up to 5 years as required by law, after which it is securely deleted.

7 Your Data Rights

As a bj app user, you have complete control over your own data. You can exercise the following rights at any time:

• Right to Access Your Data: You can request to see what data we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Deletion: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: You may request that we restrict the use of your data for specific purposes.
• Right to Data Portability: You can receive your data in a machine-readable format.
• Right to Object: You may object to the use of your data for marketing purposes.
• Right to Withdraw Consent: Any previously given consent may be withdrawn at any time.

To exercise these rights, please contact our support team. We aim to respond within 30 days.

8 Protecting Children's Privacy

Bj app strictly does not collect data from anyone under the age of 18 and does not provide services to minors.

• Age verification is mandatory at the time of registration.
• If a user is identified as a minor, their account will be closed immediately.
• If any data from a minor is collected inadvertently, it will be deleted immediately.
• If parents have any concerns, please contact our support team — action will be taken promptly.

9 International Data Transfers

Bj app operates on international infrastructure. In some cases, your data may be stored or processed on servers located in other countries.

• Data transfers are carried out only with adequate security safeguards in place.
• International service providers are contractually bound to adhere to our privacy standards.
• Your data is not transferred to countries with weaker data protection standards.

10 Privacy Policy Updates

Bj app may update this Privacy Policy from time to time. How you are notified will depend on the nature of the change:

• Minor Changes: The last updated date at the top of this page will be revised accordingly.
• Major Changes: You will be notified in advance via a platform notice or email.
• Material Changes: You may be asked to provide consent again.

We recommend checking this page regularly for updates.

11 Contact and Complaints

For any privacy-related questions, complaints, or rights requests, please reach out to us below:

• Email: [email protected] (plain text, not a clickable link)
• Live Chat: Via the platform's live support section
• Response Time: Typically within 48–72 hours